Privacy Policy

MyHandymanInc ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and service address
• Service Information: Details about your home, repair needs, and project requirements
• Automatically Collected Information: IP address, browser type, device information, and pages visited on our website

2. How We Use Your Information

We use your information to:

• Schedule and manage service appointments
• Communicate regarding your repair or service request
• Send estimates, invoices, and updates
• Provide customer support
• Improve our website and services

3. SMS / Text Message Communications (10DLC Compliant)

If you provide your phone number, you may receive SMS messages from MyHandymanInc related to:

• Appointment confirmations and reminders
• Service updates and technician arrival notifications
• Estimates, invoices, and customer support

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only when necessary to:

• Provide requested services
• Comply with legal obligations
• Protect our rights and safety
• With service providers who assist our business operations (under confidentiality agreements)

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Cookies & Tracking

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You can adjust your browser settings to refuse cookies if you prefer.

7. Third-Party Services

We may use third-party tools (such as payment processors or scheduling platforms) to operate our business. These providers may have access to necessary information but are required to protect it.

8. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data (where applicable)
• Opt out of marketing communications

To make a request, contact us using the information below.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain customer data for 7 years as required by tax and insurance regulations.

10. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

12. Contact Information